{"id":671,"date":"2024-10-13T00:13:44","date_gmt":"2024-10-12T22:13:44","guid":{"rendered":"https:\/\/o-seznam.cz\/napoveda\/ucet\/?page_id=671"},"modified":"2026-03-26T13:48:05","modified_gmt":"2026-03-26T12:48:05","slug":"zruseni-smazani","status":"publish","type":"page","link":"https:\/\/o-seznam.cz\/napoveda\/ucet\/data-a-personalizace\/zruseni-smazani\/","title":{"rendered":"\u017d\u00e1dost o zru\u0161en\u00ed \u00fa\u010dtu a smaz\u00e1n\u00ed dat"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><nav class=\"menu-anchors\">\n<ul>\n\t<li><a href=\"#jak-vyplnit-formular\">Jak vyplnit formul\u00e1\u0159<\/a><\/li>\n<li><a href=\"#chyba.kredit\">P\u0159i zpracov\u00e1n\u00ed do\u0161lo k chyb\u011b \u2013 kredit v Pen\u011b\u017eence<\/a><\/li>\n<li><a href=\"#upozorneni\">Upozorn\u011bn\u00ed p\u0159i zpracov\u00e1n\u00ed \u017e\u00e1dosti \u2013 \u00fa\u010det Seznam Partner, Sklik<\/a><\/li>\n<li><a href=\"#doba-zruseni\">Doba zru\u0161en\u00ed a op\u011btovn\u00e1 aktivace<\/a><\/li>\n<li><a href=\"#aktivace-uctu\">Aktivace pozastaven\u00e9ho \u00fa\u010dtu<\/a><\/li>\n<li><a href=\"#obnova-uctu\">Obnova zru\u0161en\u00e9ho \u00fa\u010dtu<\/a><\/li>\n<\/ul>\n\n<\/nav>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-link-external\">Na str\u00e1nce sv\u00e9ho <a href=\"https:\/\/ucet.seznam.cz\/\" data-type=\"link\" data-id=\"https:\/\/ucet.seznam.cz\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00da\u010dtu<\/a> v \u010d\u00e1sti Osobn\u00ed \u00fadaje m\u016f\u017eete po\u017e\u00e1dat o odstran\u011bn\u00ed u\u017eivatelsk\u00e9ho \u00fa\u010dtu a smaz\u00e1n\u00ed ve\u0161ker\u00fdch dat ulo\u017een\u00fdch na tomto \u00fa\u010dtu. U volby \u017d\u00e1dost o zru\u0161en\u00ed \u00fa\u010dtu a smaz\u00e1n\u00ed u\u017eivatelsk\u00fdch dat klikn\u011bte na tla\u010d\u00edtko Po\u017e\u00e1dat, vypl\u0148te formul\u00e1\u0159 a \u017e\u00e1dost ode\u0161lete. Doba ru\u0161en\u00ed je 30 dn\u00ed od odesl\u00e1n\u00ed po\u017eadavku.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"jak-vyplnit-formular\">Jak vyplnit formul\u00e1\u0159<\/h2>\n\n\n\n<p>Po kliknut\u00ed na Po\u017e\u00e1dat se m\u016f\u017ee st\u00e1t, \u017ee <a href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/zmena-zabezpeceni-a-dulezitych-udaju-v-uctu\/\" data-type=\"link\" data-id=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/zmena-zabezpeceni-a-dulezitych-udaju-v-uctu\/\">si budeme cht\u00edt ov\u011b\u0159it<\/a>, \u017ee \u00fa\u010det pat\u0159\u00ed skute\u010dn\u011b v\u00e1m.<\/p>\n\n\n\n<p>Do pole E-mailov\u00e1 adresa pro zasl\u00e1n\u00ed upozorn\u011bn\u00ed vepi\u0161te va\u0161i <strong>jinou<\/strong> e-mailovou adresu, kam bude zasl\u00e1no upozorn\u011bn\u00ed, jakmile bude \u00fa\u010det, kter\u00fd nyn\u00ed ru\u0161\u00edte, deaktivov\u00e1n.<\/p>\n\n\n\n<p>Pro pokra\u010dov\u00e1n\u00ed je nutn\u00e9 zatrhnout n\u00e1sleduj\u00edc\u00ed souhlasy, jejich\u017e dostupnost z\u00e1vis\u00ed na typu va\u0161eho \u00fa\u010dtu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trvale smazat tento Seznam \u00fa\u010det a&nbsp;v\u0161echna data v&nbsp;n\u011bm obsa\u017een\u00e1, v\u010d.&nbsp;p\u0159\u00edpadn\u00fdch p\u0159edplacen\u00fdch slu\u017eeb \u2013 zru\u0161en\u00fd \u00fa\u010det bude deaktivov\u00e1n a sma\u017eeme z n\u011bj v\u0161echna data, kter\u00e1 jsou v n\u011bm obsa\u017eena. P\u0159ijdete tak o v\u0161echny zpr\u00e1vy a nastaven\u00ed v e-mailov\u00e9 schr\u00e1nce, z\u00e1znamy v Mapy.com a p\u0159\u00edsp\u011bvky a inzer\u00e1ty nap\u0159\u00ed\u010d v\u0161emu slu\u017ebami apod.<\/li>\n\n\n\n<li>Potvrzuji, \u017ee smazanou e-mailovou schr\u00e1nku nebude mo\u017en\u00e9 nad\u00e1le pou\u017e\u00edvat nebo ji znovu zalo\u017eit \u2013 zru\u0161en\u00fd \u00fa\u010det ji\u017e nen\u00ed mo\u017en\u00e9 v budoucnu nikdy obnovit, a to i kdy\u017e se do n\u011bj zkus\u00edte p\u0159ihl\u00e1sit. \u00da\u010det takt\u00e9\u017e nebude mo\u017en\u00e9 znovu zaregistrovat prost\u0159ednictv\u00edm registra\u010dn\u00edho formul\u00e1\u0159e<\/li>\n<\/ul>\n\n\n\n<p>\u017d\u00e1dost o zru\u0161en\u00ed \u00fa\u010dtu a smaz\u00e1n\u00ed dat ode\u0161lete tla\u010d\u00edtkem Trvale smazat \u00fa\u010det.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"665\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/smazat-ucet.png\" alt=\"\" class=\"wp-image-2895\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/smazat-ucet.png 410w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/smazat-ucet-197x320.png 197w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"chyba.kredit\">P\u0159i zpracov\u00e1n\u00ed do\u0161lo k chyb\u011b \u2013 kredit v Pen\u011b\u017eence<\/h2>\n\n\n\n<p>P\u0159i pokusu o odesl\u00e1n\u00ed formul\u00e1\u0159e se m\u016f\u017ee zobrazit varov\u00e1n\u00ed, kter\u00e9 zabr\u00e1n\u00ed odesl\u00e1n\u00ed formul\u00e1\u0159e. Nej\u010dast\u011bj\u0161\u00edm probl\u00e9mem b\u00fdv\u00e1 existence z\u016fstatku kreditu ve slu\u017eb\u011b Pen\u011b\u017eenka z doby, kdy jste na \u00fa\u010dtu vyu\u017e\u00edvali placen\u00e9 slu\u017eby.<\/p>\n\n\n\n<div class=\"wp-block-seznam-box is-layout-flow wp-block-seznam-box-is-layout-flow\">\n<p>P\u0159i zpracov\u00e1n\u00ed do\u0161lo k chyb\u011b<\/p>\n\n\n\n<p>Zd\u00e1 se, \u017ee ve va\u0161\u00ed Pen\u011b\u017eence chyb\u00ed nebo p\u0159eb\u00fdv\u00e1 kredit. Pokud chcete sv\u016fj \u00fa\u010det skute\u010dn\u011b smazat, mus\u00edte nejprve \u010d\u00e1stku vynulovat. Z\u016fstatek kreditu m\u016f\u017eete zkontrolovat v Klientsk\u00e9 z\u00f3n\u011b. Pokud pot\u0159ebujete poradit obra\u0165te se na fakturace@firma.seznam.cz.<\/p>\n<\/div>\n\n\n\n<p>Stav kreditu si m\u016f\u017eete ov\u011b\u0159it po p\u0159ihl\u00e1\u0161en\u00ed do Klientsk\u00e9 z\u00f3ny v sekci Pen\u011b\u017eenka. Abychom mohli v\u00e1\u0161 \u00fa\u010det zru\u0161it a data smazat, je nutn\u00e9 nejprve kredit v Pen\u011b\u017eence vynulovat \u2013 utratit na n\u011bkter\u00e9 z na\u0161ich slu\u017eb\u00e1ch, p\u0159ev\u00e9st na jin\u00fd Seznam \u00fa\u010det s Pen\u011b\u017eenkou nebo po\u017e\u00e1dat o jeho vr\u00e1cen\u00ed. Dal\u0161\u00ed informace najdete v \u010dast\u00fdch dotazech slu\u017eby Pen\u011b\u017eenka.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"upozorneni\">Upozorn\u011bn\u00ed p\u0159i zpracov\u00e1n\u00ed \u017e\u00e1dosti \u2013 \u00fa\u010det Seznam Partner, Sklik<\/h2>\n\n\n\n<p>Dal\u0161\u00ed mo\u017enost\u00ed, kter\u00e1 m\u016f\u017ee nastat p\u0159i odesl\u00e1n\u00ed formul\u00e1\u0159e, je aktivn\u00ed \u00fa\u010det u Seznam Partner \u010di Sklik. Odesl\u00e1n\u00edm \u017e\u00e1dosti o smaz\u00e1n\u00ed budou smaz\u00e1na i ve\u0161ker\u00e1 data t\u00fdkaj\u00edc\u00ed se tohoto \u00fa\u010dtu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"391\" height=\"456\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/aktivni-smazat.png\" alt=\"\" class=\"wp-image-2896\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/aktivni-smazat.png 391w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2026\/03\/aktivni-smazat-274x320.png 274w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"doba-zruseni\">Doba zru\u0161en\u00ed a op\u011btovn\u00e1 aktivace<\/h2>\n\n\n\n<p>Po odesl\u00e1n\u00ed formul\u00e1\u0159e \u017d\u00e1dost o zru\u0161en\u00ed \u00fa\u010dtu a smaz\u00e1n\u00ed u\u017eivatelsk\u00fdch dat dojde k okam\u017eit\u00e9 blokaci \u00fa\u010dtu, ze kter\u00e9ho jste \u017e\u00e1dost odeslali. Budete tak odhl\u00e1\u0161eni a nebude mo\u017en\u00e9 vyu\u017e\u00edvat slu\u017eby nav\u00e1zan\u00e9 k tomuto \u00fa\u010dtu. Ke zru\u0161en\u00ed dojde po uplynut\u00ed 14 dn\u00ed od odesl\u00e1n\u00ed po\u017eadavku ke zru\u0161en\u00ed.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"aktivace-uctu\">Aktivace pozastaven\u00e9ho \u00fa\u010dtu<\/h2>\n\n\n\n<p>B\u011bhem tohoto 14denn\u00edho obdob\u00ed, kdy \u00fa\u010det \u010dek\u00e1 na zru\u0161en\u00ed, se p\u0159i jak\u00e9mkoli dal\u0161\u00edm pokusu o p\u0159ihl\u00e1\u0161en\u00ed do slu\u017eeb Seznam.cz zobraz\u00ed dialog Aktivace pozastaven\u00e9ho \u00fa\u010dtu. Pomoc\u00ed n\u011bj m\u016f\u017eete proces ru\u0161en\u00ed zastavit, \u00fa\u010det obnovit a vr\u00e1tit se k jeho u\u017e\u00edv\u00e1n\u00ed. Sta\u010d\u00ed v dialogu zopakovat heslo k \u00fa\u010dtu, zatrhnout souhlas s aktivac\u00ed \u00fa\u010dtu a kliknout na Pokra\u010dovat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"343\" height=\"592\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/05\/aktivace-uctu.png\" alt=\"\" class=\"wp-image-1843\" style=\"width:307px;height:auto\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/05\/aktivace-uctu.png 343w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/05\/aktivace-uctu-185x320.png 185w\" sizes=\"auto, (max-width: 343px) 100vw, 343px\" \/><\/figure>\n\n\n\n<p>Jakmile uplyne doba 14 dn\u00ed od odesl\u00e1n\u00ed \u017e\u00e1dosti ke zru\u0161en\u00ed, je \u00fa\u010det deaktivov\u00e1n, o \u010dem\u017e v\u00e1m za\u0161leme upozorn\u011bn\u00ed na kontaktn\u00ed e-mailovou adresu vypln\u011bnou v \u017e\u00e1dosti.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"obnova-uctu\">Obnova zru\u0161en\u00e9ho \u00fa\u010dtu<\/h2>\n\n\n\n<p>\u00da\u010det, kter\u00fd ji\u017e pro\u0161el 14denn\u00ed ochrannou lh\u016ftou a byl definitivn\u011b zru\u0161en, ji\u017e nen\u00ed mo\u017en\u00e9 \u017e\u00e1dn\u00fdm zp\u016fsobem znovu obnovit, z\u00edskat z n\u011bj \u017e\u00e1dn\u00e1 d\u0159\u00edve dostupn\u00e1 data a \u00fadaje a ani jej se stejn\u00fdm u\u017eivatelsk\u00fdm jm\u00e9nem znovu registrovat.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Na str\u00e1nce sv\u00e9ho \u00da\u010dtu v \u010d\u00e1sti Osobn\u00ed \u00fadaje m\u016f\u017eete po\u017e\u00e1dat o odstran\u011bn\u00ed u\u017eivatelsk\u00e9ho \u00fa\u010dtu a smaz\u00e1n\u00ed ve\u0161ker\u00fdch dat ulo\u017een\u00fdch na tomto \u00fa\u010dtu. U volby \u017d\u00e1dost o zru\u0161en\u00ed \u00fa\u010dtu a smaz\u00e1n\u00ed u\u017eivatelsk\u00fdch dat klikn\u011bte na tla\u010d\u00edtko Po\u017e\u00e1dat, vypl\u0148te formul\u00e1\u0159 a \u017e\u00e1dost ode\u0161lete. Doba ru\u0161en\u00ed je 30 dn\u00ed od odesl\u00e1n\u00ed po\u017eadavku. Jak vyplnit formul\u00e1\u0159 Po kliknut\u00ed na [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":98,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidemenu","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"page_category":[24],"page_tag":[],"service_status_category":[],"class_list":["post-671","page","type-page","status-publish","hentry"],"acf":[],"lang":"cs","translations":{"cs":671},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/comments?post=671"}],"version-history":[{"count":10,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/671\/revisions"}],"predecessor-version":[{"id":2912,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/671\/revisions\/2912"}],"up":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/98"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/media?parent=671"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_category?post=671"},{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_tag?post=671"},{"taxonomy":"service_status_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/service_status_category?post=671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}