{"id":520,"date":"2024-10-20T02:30:57","date_gmt":"2024-10-20T00:30:57","guid":{"rendered":"https:\/\/o-seznam.cz\/napoveda\/ucet\/?page_id=520"},"modified":"2025-08-14T15:46:13","modified_gmt":"2025-08-14T13:46:13","slug":"problemy-s-overenim","status":"publish","type":"page","link":"https:\/\/o-seznam.cz\/napoveda\/ucet\/dvoufazove-overeni\/prihlaseni\/problemy-s-overenim\/","title":{"rendered":"M\u00e1m probl\u00e9my s ov\u011b\u0159en\u00edm"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Ve chv\u00edli, kdy nem\u00e1te p\u0159\u00edstup k ov\u011b\u0159ovac\u00edmu za\u0159\u00edzen\u00ed, na kter\u00e9m m\u016f\u017eete potvrdit pokus o p\u0159ihl\u00e1\u0161en\u00ed, nebo m\u00e1te probl\u00e9m s autentiza\u010dn\u00ed aplikac\u00ed a nespr\u00e1vn\u00fdm k\u00f3dem, nab\u00edz\u00ed se dal\u0161\u00ed mo\u017enosti \u0159e\u0161en\u00ed.<\/p>\n\n\n\n<p>V dialogu pro zad\u00e1n\u00ed k\u00f3du z autentiza\u010dn\u00ed aplikace klikn\u011bte na volbu Jin\u00fd zp\u016fsob ov\u011b\u0159en\u00ed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"364\" height=\"522\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-nespravny-kod.png\" alt=\"\" class=\"wp-image-2074\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-nespravny-kod.png 364w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-nespravny-kod-223x320.png 223w\" sizes=\"auto, (max-width: 364px) 100vw, 364px\" \/><\/figure>\n\n\n\n<p>Zobraz\u00ed se mo\u017enosti, kter\u00e9 m\u00e1te dle nastaven\u00ed va\u0161eho \u00fa\u010dtu:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"364\" height=\"280\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-jiny-zpusob.png\" alt=\"\" class=\"wp-image-2075\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-jiny-zpusob.png 364w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-jiny-zpusob-320x246.png 320w\" sizes=\"auto, (max-width: 364px) 100vw, 364px\" \/><\/figure>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Pot\u0159ebuji pomoc<\/h3>\n\n\n\n<p>Budete p\u0159eneseni na <a href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/dvoufazove-overeni\/co-to-je\/\" data-type=\"page\" data-id=\"105\">n\u00e1pov\u011bdu k dvouf\u00e1zov\u00e9mu ov\u011b\u0159en\u00ed<\/a>. Pokud nenaleznete odpov\u011b\u010f, m\u016f\u017eete kontaktovat na\u0161i <a href=\"https:\/\/o-seznam.cz\/kontakty\/\" data-type=\"link\" data-id=\"https:\/\/o-seznam.cz\/kontakty\/\">online podporu<\/a> v pracovn\u00edch hodin\u00e1ch.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vy\u017e\u00e1dat SMS k\u00f3d<\/h3>\n\n\n\n<p>Pokud nem\u00e1te p\u0159\u00edstup k \u017e\u00e1dn\u00e9mu z ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed nebo se v\u00e1m po\u017eadavek na ov\u011b\u0159en\u00ed neda\u0159\u00ed dokon\u010dit, je zde je\u0161t\u011b jedna posledn\u00ed mo\u017enost: nechat si zaslat SMS s k\u00f3dem pro p\u0159\u00edstup na va\u0161e <a href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/zabezpeceni-uctu\/zachranne-telefonni-cislo\/\" data-type=\"page\" data-id=\"143\">ov\u011b\u0159en\u00e9 telefonn\u00ed \u010d\u00edslo<\/a>. Kliknut\u00edm na tla\u010d\u00edtko, po dob\u011bhnut\u00ed dopo\u010dtu, doch\u00e1z\u00ed ihned k odesl\u00e1n\u00ed SMS zpr\u00e1vy s k\u00f3dem. Ten zadejte do formul\u00e1\u0159e a potvr\u010fte.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"364\" height=\"491\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-sms.png\" alt=\"\" class=\"wp-image-2076\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-sms.png 364w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/totp-problem-sms-237x320.png 237w\" sizes=\"auto, (max-width: 364px) 100vw, 364px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ve chv\u00edli, kdy nem\u00e1te p\u0159\u00edstup k ov\u011b\u0159ovac\u00edmu za\u0159\u00edzen\u00ed, na kter\u00e9m m\u016f\u017eete potvrdit pokus o p\u0159ihl\u00e1\u0161en\u00ed, nebo m\u00e1te probl\u00e9m s autentiza\u010dn\u00ed aplikac\u00ed a nespr\u00e1vn\u00fdm k\u00f3dem, nab\u00edz\u00ed se dal\u0161\u00ed mo\u017enosti \u0159e\u0161en\u00ed. V dialogu pro zad\u00e1n\u00ed k\u00f3du z autentiza\u010dn\u00ed aplikace klikn\u011bte na volbu Jin\u00fd zp\u016fsob ov\u011b\u0159en\u00ed. Zobraz\u00ed se mo\u017enosti, kter\u00e9 m\u00e1te dle nastaven\u00ed va\u0161eho \u00fa\u010dtu: Pot\u0159ebuji pomoc Budete [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":155,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidemenu","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"page_category":[24],"page_tag":[],"service_status_category":[],"class_list":["post-520","page","type-page","status-publish","hentry"],"acf":[],"lang":"cs","translations":{"cs":520,"en":2073},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/comments?post=520"}],"version-history":[{"count":7,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/520\/revisions"}],"predecessor-version":[{"id":2439,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/520\/revisions\/2439"}],"up":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/155"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/media?parent=520"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_category?post=520"},{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_tag?post=520"},{"taxonomy":"service_status_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/service_status_category?post=520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}