{"id":2018,"date":"2024-10-20T13:19:56","date_gmt":"2024-10-20T11:19:56","guid":{"rendered":"https:\/\/o-seznam.cz\/napoveda\/ucet\/?page_id=629"},"modified":"2025-06-20T12:51:43","modified_gmt":"2025-06-20T10:51:43","slug":"obnova-telefon","status":"publish","type":"page","link":"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zapomenute-heslo\/jak-na-to\/obnova-telefon\/","title":{"rendered":"Password Recovery via Phone"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>This option is available if your account has a verified recovery phone number. You could set this number in your account settings while you still had access.<br>To use this recovery method, you must be able to receive and read an SMS message at that phone number \u2014 we\u2019ll send you a PIN code for verification.<\/p>\n\n\n\n<div class=\"wp-block-seznam-tiles has-columns-2\" style=\"--seznam-tiles--columns:2\"><div class=\"inner-blocks\"><div class=\"block-boxlink\"><a class=\"boxlink boxlink--icon-arrow px-f8 py-f4\" href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zapomenute-heslo\/jak-na-to\/\"><div class=\"inner-blocks\">\n\n<p>Back to Steps 1\u20133<\/p>\n\n<\/div><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">4. Request an SMS with a Recovery PIN Code<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the\u00a0<strong>phone<\/strong>\u00a0recovery method.<\/li>\n\n\n\n<li>In the next step, you\u2019ll see a hint showing the\u00a0<strong>end<\/strong>\u00a0of the phone number to which the SMS will be sent.<br>Enter the\u00a0<strong>first 6 digits<\/strong>\u00a0of that number into the empty field.<\/li>\n\n\n\n<li>Click the\u00a0<strong>Continue<\/strong>\u00a0button to proceed to the next page.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"543\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-zadani-sesticisli.png\" alt=\"\" class=\"wp-image-2019\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-zadani-sesticisli.png 346w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-zadani-sesticisli-204x320.png 204w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-seznam-box is-layout-flow wp-block-seznam-box-is-layout-flow\">\n<p>We display the number that is registered and verified with your account.<br><strong>SMS cannot be sent to any other number.<\/strong><br>If you no longer have access to this number, try switching to email or Bank Identity recovery (if available).<br>If neither option is shown, unfortunately, the password\u00a0<strong>cannot be recovered<\/strong>\u00a0for this account.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">\u00a05. Enter the PIN Code from the SMS<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"191\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/3-obnova-telefonem-sms.png\" alt=\"\" class=\"wp-image-2020\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/3-obnova-telefonem-sms.png 400w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/3-obnova-telefonem-sms-320x153.png 320w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An SMS with a\u00a0<strong>PIN code<\/strong>\u00a0will be sent to the verified phone number shortly.<\/li>\n\n\n\n<li>Enter the code from the SMS into the password recovery form.<\/li>\n\n\n\n<li>Click the\u00a0<strong>Submit<\/strong>\u00a0button to continue.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"500\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-pin.png\" alt=\"\" class=\"wp-image-2021\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-pin.png 346w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-telefonem-pin-221x320.png 221w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">\u00a06. Set a New Password<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the PIN code was entered correctly, you\u2019ll now be able to create a new password. Make sure it\u2019s strong and secure. We recommend reviewing our\u00a0<a href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zasady-bezpecnosti\/bezpecne-heslo\/\" data-type=\"page\" data-id=\"1677\">Password Security Guidelines<\/a>.<\/li>\n\n\n\n<li>Enter the desired password\u00a0<strong>twice<\/strong>\u00a0and click\u00a0<strong>Create New Password<\/strong>\u00a0to save it.<\/li>\n\n\n\n<li>Option &#8222;Log in without changing the password&#8220; is for rare cases when you\u2019re absolutely sure you know the current password (e.g., it\u2019s stored in your password manager) and are confident it hasn\u2019t been misused.<br>However, we\u00a0<strong>strongly recommend<\/strong>\u00a0that you always change your password after regaining access to ensure your account remains secure.<\/li>\n\n\n\n<li>Once your new password is saved, click\u00a0<strong>Go to Login<\/strong>\u00a0to access the sign-in page and log in with your newly created password.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"632\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla.png\" alt=\"\" class=\"wp-image-1998\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla.png 436w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla-221x320.png 221w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">U\u017eite\u010dn\u00e9 odkazy<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-seznam-tiles has-columns-2\" style=\"--seznam-tiles--columns:2\"><div class=\"inner-blocks\"><div class=\"block-boxlink\"><a class=\"boxlink boxlink--icon-arrow px-f8 py-f4\" href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zasady-bezpecnosti\/bezpecne-heslo\/\"><div class=\"inner-blocks\">\n\n<p>How to Create a Strong Account Password<\/p>\n\n<\/div><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-seznam-tiles has-columns-2\" style=\"--seznam-tiles--columns:2\"><div class=\"inner-blocks\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This option is available if your account has a verified recovery phone number. You could set this number in your account settings while you still had access.To use this recovery method, you must be able to receive and read an SMS message at that phone number \u2014 we\u2019ll send you a PIN code for verification. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":1979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidemenu","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"page_category":[81],"page_tag":[],"service_status_category":[],"class_list":["post-2018","page","type-page","status-publish","hentry"],"acf":[],"lang":"en","translations":{"en":2018,"cs":629},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/2018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/comments?post=2018"}],"version-history":[{"count":3,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/2018\/revisions"}],"predecessor-version":[{"id":2028,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/2018\/revisions\/2028"}],"up":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/1979"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/media?parent=2018"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_category?post=2018"},{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_tag?post=2018"},{"taxonomy":"service_status_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/service_status_category?post=2018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}