{"id":1994,"date":"2024-10-20T13:21:07","date_gmt":"2024-10-20T11:21:07","guid":{"rendered":"https:\/\/o-seznam.cz\/napoveda\/ucet\/?page_id=623"},"modified":"2025-06-20T12:50:21","modified_gmt":"2025-06-20T10:50:21","slug":"obnova-email","status":"publish","type":"page","link":"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zapomenute-heslo\/jak-na-to\/obnova-email\/","title":{"rendered":"Password Recovery via Email"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>This option is available if a verified recovery email address was previously set up for the account.<\/p>\n\n\n\n<p>To use this recovery method, you must have access to the recovery email address \u2014 we will send an authorization code to that address, which you\u2019ll use to set a new password.<\/p>\n\n\n\n<div class=\"wp-block-seznam-tiles has-columns-2\" style=\"--seznam-tiles--columns:2\"><div class=\"inner-blocks\"><div class=\"block-boxlink\"><a class=\"boxlink boxlink--icon-arrow px-f8 py-f4\" href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zapomenute-heslo\/jak-na-to\/\"><div class=\"inner-blocks\">\n\n<p>Back to Steps 1\u20133<\/p>\n\n<\/div><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">4. Send a Recovery Code to Your Recovery Email<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the&nbsp;<strong>email<\/strong>&nbsp;recovery method.<\/li>\n\n\n\n<li>In the next step, you\u2019ll see a hint showing the email address to which the code will be sent. This is the verified address linked to your account \u2014 no other address can be used.<\/li>\n\n\n\n<li>Click the&nbsp;<strong>Continue<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>Shortly, you\u2019ll receive an email titled&nbsp;<em>&#8222;Authorization Code for\u2026&#8220;<\/em>&nbsp;sent to that address.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"395\" height=\"532\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery.png\" alt=\"\" class=\"wp-image-1995\" style=\"width:328px;height:auto\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery.png 395w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-238x320.png 238w\" sizes=\"auto, (max-width: 395px) 100vw, 395px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-seznam-box is-layout-flow wp-block-seznam-box-is-layout-flow\">\n<p>Can\u2019t recognize the address? Don\u2019t have access to it?<\/p>\n\n\n\n<p>Unfortunately, in that case, you won\u2019t be able to recover your password via email.<br>If you see an option to switch to phone recovery or Bank Identity, try recovering your password via SMS or BankID.<br>If phone recovery is not available either, the account does not have a verified phone number or Bank Identity, and the password&nbsp;<strong>cannot be recovered<\/strong>.<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">5. Open the Password Recovery Email You Received<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do&nbsp;<strong>not<\/strong>&nbsp;leave the recovery form page.<\/li>\n\n\n\n<li>Open your email inbox (linked to your verified recovery address) in a new browser tab or on another device.<\/li>\n\n\n\n<li>Locate and open the email titled&nbsp;<em>&#8222;Authorization Code for\u2026&#8220;<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1101\" height=\"339\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-email.png\" alt=\"\" class=\"wp-image-1996\" style=\"width:828px;height:auto\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-email.png 1101w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-email-992x305.png 992w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-email-320x99.png 320w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recovery-email-768x236.png 768w\" sizes=\"auto, (max-width: 1101px) 100vw, 1101px\" \/><\/figure>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copy or write down the code and enter it into the&nbsp;<strong>Authorization Code<\/strong>&nbsp;field on the recovery form page.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Continue<\/strong>&nbsp;to proceed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"448\" height=\"644\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recover-kod-1.png\" alt=\"\" class=\"wp-image-1997\" style=\"width:278px;height:auto\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recover-kod-1.png 448w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2025\/03\/recover-kod-1-223x320.png 223w\" sizes=\"auto, (max-width: 448px) 100vw, 448px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">&nbsp;6. Set a New Password<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After clicking&nbsp;<strong>Continue<\/strong>, you\u2019ll see a field to set your new password. Make sure to choose a strong password. We recommend reviewing our&nbsp;<a href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zasady-bezpecnosti\/bezpecne-heslo\/\" data-type=\"page\" data-id=\"1677\">Password Security Guidelines.<\/a><\/li>\n\n\n\n<li>Enter the new password twice and click&nbsp;Create New Password&nbsp;to save it.<\/li>\n\n\n\n<li>Option <strong>Log in without changing the password<\/strong> is for exceptional cases where you\u2019re absolutely sure you know the password (e.g., stored in a password manager) and are certain it hasn\u2019t been compromised.<br>However, we&nbsp;<strong>strongly recommend<\/strong>&nbsp;that you always set a new password after recovering access to keep your account secure.<\/li>\n\n\n\n<li>Once the new password is saved, click&nbsp;<strong>Go to Login<\/strong>&nbsp;to access the sign-in page and log in with your newly created password.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"632\" src=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla.png\" alt=\"\" class=\"wp-image-1998\" style=\"width:301px;height:auto\" srcset=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla.png 436w, https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-content\/uploads\/sites\/10\/2024\/10\/obnova-hesla-zadani-noveho-hesla-221x320.png 221w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Useful Links<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-seznam-tiles has-columns-2\" style=\"--seznam-tiles--columns:2\"><div class=\"inner-blocks\"><\/div><\/div>\n\n\n<div class=\"block-boxlink\"><a class=\"boxlink boxlink--icon-arrow px-f8 py-f4\" href=\"https:\/\/o-seznam.cz\/napoveda\/ucet\/en\/zasady-bezpecnosti\/bezpecne-heslo\/\"><div class=\"inner-blocks\">\n\n<p>How to Create a Strong Account Password<\/p>\n\n<\/div><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This option is available if a verified recovery email address was previously set up for the account. To use this recovery method, you must have access to the recovery email address \u2014 we will send an authorization code to that address, which you\u2019ll use to set a new password. 4. Send a Recovery Code to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":1979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidemenu","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"page_category":[81],"page_tag":[],"service_status_category":[],"class_list":["post-1994","page","type-page","status-publish","hentry"],"acf":[],"lang":"en","translations":{"en":1994,"cs":623},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/1994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/comments?post=1994"}],"version-history":[{"count":2,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/1994\/revisions"}],"predecessor-version":[{"id":2029,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/1994\/revisions\/2029"}],"up":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/1979"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/media?parent=1994"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_category?post=1994"},{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_tag?post=1994"},{"taxonomy":"service_status_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/service_status_category?post=1994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}