{"id":168,"date":"2024-10-10T00:15:41","date_gmt":"2024-10-09T22:15:41","guid":{"rendered":"https:\/\/o-seznam.cz\/napoveda\/ucet\/?page_id=168"},"modified":"2026-01-13T19:01:03","modified_gmt":"2026-01-13T18:01:03","slug":"caste-dotazy","status":"publish","type":"page","link":"https:\/\/o-seznam.cz\/napoveda\/ucet\/dvoufazove-overeni\/caste-dotazy\/","title":{"rendered":"\u010cast\u00e9 dotazy"},"content":{"rendered":"\n
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\n\t\n\t\t\t\tCo je to \u201eDvouf\u00e1zov\u00e9 ov\u011b\u0159en\u00ed\u201c?<\/strong>\n\t\t\t<\/summary>\n\t
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Jedn\u00e1 se o dal\u0161\u00ed mo\u017enost zabezpe\u010den\u00ed va\u0161eho \u00fa\u010dtu, kterou Seznam.cz sv\u00fdm u\u017eivatel\u016fm nab\u00edz\u00ed. Po nastaven\u00ed p\u0159ihla\u0161ov\u00e1n\u00ed pomoc\u00ed dvouf\u00e1zov\u00e9ho ov\u011b\u0159en\u00ed je ka\u017ed\u00e9 p\u0159ihl\u00e1\u0161en\u00ed nutn\u00e9 povolit na n\u011bkter\u00e9m z ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed<\/a>.<\/p>\n\n\n\n

Budete tak informov\u00e1ni nap\u0159. v p\u0159\u00edpad\u011b, kdy n\u011bkdo uhodne va\u0161e p\u0159\u00edstupov\u00e9 heslo a pokus\u00ed se p\u0159ihl\u00e1sit k va\u0161emu \u00fa\u010dtu. P\u0159ihl\u00e1\u0161en\u00ed budete moci povolit nebo zak\u00e1zat.<\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tMus\u00edm si dvouf\u00e1zov\u00e9 ov\u011b\u0159en\u00ed zap\u00ednat? Nestoj\u00edm o to.<\/strong>\n\t\t\t<\/summary>\n\t
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Nemus\u00edte. Zabezpe\u010den\u00ed pomoc\u00ed funkce Dvouf\u00e1zov\u00e9ho ov\u011b\u0159en\u00ed je zcela dobrovoln\u00e9 a je pouze na v\u00e1s, zda se pro tuto mo\u017enost rozhodnete, nebo se budete rad\u011bji p\u0159ihla\u0161ovat tak, jako doposud.<\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tNechci v\u00e1m sv\u011b\u0159it sv\u00e9 telefonn\u00ed \u010d\u00edslo!<\/strong>\n\t\t\t<\/summary>\n\t
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Bez ov\u011b\u0159en\u00ed platn\u00e9ho telefonn\u00edho \u010d\u00edsla nen\u00ed mo\u017en\u00e9 zabezpe\u010den\u00ed dvouf\u00e1zov\u00fdm ov\u011b\u0159en\u00edm nastavit.<\/p>\n\n\n\n

Ov\u011b\u0159en\u00e9 telefonn\u00ed \u010d\u00edslo slou\u017e\u00ed jako z\u00e1chrann\u00e9<\/a> pro p\u0159\u00edpad, \u017ee se chcete pomoc\u00ed dvouf\u00e1zov\u00e9ho ov\u011b\u0159en\u00ed p\u0159ihl\u00e1sit k \u00fa\u010dtu, ale nem\u00e1te zrovna p\u0159\u00edstup k \u017e\u00e1dn\u00e9mu z ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed.<\/p>\n\n\n\n

Ov\u011b\u0159en\u00e9 telefonn\u00ed \u010d\u00edslo lze tak\u00e9 vyu\u017e\u00edt pro jednodu\u0161\u0161\u00ed z\u00edsk\u00e1n\u00ed zapomenut\u00e9ho hesla. <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tJak si zabezpe\u010den\u00ed dvouf\u00e1zov\u00fdm ov\u011b\u0159en\u00edm nastav\u00edm?<\/strong>\n\t\t\t<\/summary>\n\t
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Postup pro nastaven\u00ed naleznete v n\u00e1pov\u011bd\u011b Zapnut\u00ed dvouf\u00e1zov\u00e9ho ov\u011b\u0159en\u00ed.<\/a><\/p>\n\n\n\n

Nezapome\u0148te v\u0161ak, \u017ee pro zapnut\u00ed a pou\u017e\u00edv\u00e1n\u00ed tohoto zabezpe\u010den\u00ed je nutn\u00e9 nainstalovat a vyu\u017e\u00edvat autentiza\u010dn\u00ed aplikace<\/a>. Vybrat si m\u016f\u017eete s cel\u00e9ho spektra aplikac\u00ed, \u010dasto pou\u017e\u00edvan\u00fdmi jsou nap\u0159\u00edklad Authy, Google Authenticator nebo Microsoft Authenticator.<\/p>\n\n\n\n

A pokud pou\u017e\u00edv\u00e1te po\u0161tovn\u00ed programy \u010di aplikace (Outlook, Thunderbird apod.), je t\u0159eba si je\u0161t\u011b nastavit nov\u00e9 heslo pro po\u0161tovn\u00ed protokoly<\/a> IMAP\/POP3 a SMTP.<\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tJak nastavit Internet Explorer nebo Microsoft Edge jako d\u016fv\u011bryhodn\u00fd prohl\u00ed\u017ee\u010d?<\/strong>\n\t\t\t<\/summary>\n\t
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Bohu\u017eel to mo\u017en\u00e9 nen\u00ed. Internet Explorer ani Microsoft Edge nepodporuj\u00ed pot\u0159ebn\u00e9 technologie. U t\u011bchto prohl\u00ed\u017ee\u010d\u016f bude v\u017edy nutn\u00e9 p\u0159ihl\u00e1\u0161en\u00ed potvrdit v n\u011bkter\u00e9m z ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed. V\u00fdjimku prozat\u00edm tvo\u0159\u00ed pouze Microsoft Edge aplikace pro syst\u00e9my Android, tento prohl\u00ed\u017ee\u010d jako d\u016fv\u011bryhodn\u00fd nastavit lze.<\/p>\n\n\n\n

Se stejn\u00fdm chov\u00e1n\u00edm se setk\u00e1te tak\u00e9 u v\u0161ech prohl\u00ed\u017ee\u010d\u016f na zastaral\u00fdch a neaktu\u00e1ln\u00edch syst\u00e9mech Windows Phone a Windows 10 Mobile. Na t\u011bchto mobiln\u00edch syst\u00e9mech \u017e\u00e1dn\u00fd z prohl\u00ed\u017ee\u010d\u016f nep\u016fjde jako d\u016fv\u011bryhodn\u00fd nastavit. <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tNem\u00e1m u sebe ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed, co te\u010f?<\/strong>\n\t\t\t<\/summary>\n\t
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Pokud se sna\u017e\u00edte p\u0159ihl\u00e1sit, ale nem\u00e1te po ruce \u017e\u00e1dn\u00e9 z nastaven\u00fdch ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed, m\u016f\u017eete si pro dokon\u010den\u00ed p\u0159ihl\u00e1\u0161en\u00ed nechat zaslat SMS k\u00f3d na va\u0161e ov\u011b\u0159en\u00e9 telefonn\u00ed \u010d\u00edslo. <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tNem\u00e1m u sebe ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed ani ov\u011b\u0159en\u00fd telefon, co te\u010f?<\/strong>\n\t\t\t<\/summary>\n\t
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Pokud se sna\u017e\u00edte p\u0159ihl\u00e1sit, ale nem\u00e1te po ruce ani \u017e\u00e1dn\u00e9 ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed ani telefon, jeho\u017e telefonn\u00ed \u010d\u00edslo m\u00e1te nastaven\u00e9 jako ov\u011b\u0159en\u00e9, bohu\u017eel se nep\u0159ihl\u00e1s\u00edte a mus\u00edte po\u010dkat, a\u017e k va\u0161emu telefonu nebo n\u011bjak\u00e9mu z ov\u011b\u0159ovac\u00edch za\u0159\u00edzen\u00ed znovu z\u00edsk\u00e1te p\u0159\u00edstup. Bez nich to nep\u016fjde.<\/p>\n\n\n\n

Pr\u00e1v\u011b z tohoto d\u016fvodu doporu\u010dujeme si nastavit v\u00edce ne\u017e pouze jedno ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed.   <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tZtratil jsem nadobro p\u0159\u00edstup k ov\u011b\u0159ovac\u00edm za\u0159\u00edzen\u00edm i ov\u011b\u0159en\u00e9mu telefonu<\/strong>\n\t\t\t<\/summary>\n\t
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V takov\u00e9m p\u0159\u00edpad\u011b je n\u00e1m velice l\u00edto, ale ke sv\u00e9mu \u00fa\u010dtu se ji\u017e nebudete moci nijak p\u0159ihl\u00e1sit.<\/p>\n\n\n\n

Pr\u00e1v\u011b i z tohoto d\u016fvodu doporu\u010dujeme si nastavit v\u00edce ne\u017e pouze jedno ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed. <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tBude mi sta\u010dit jen jedno ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed?<\/strong>\n\t\t\t<\/summary>\n\t
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Ano, jedno ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed v\u00e1m pro zabezpe\u010den\u00ed dvouf\u00e1zov\u00fdm ov\u011b\u0159en\u00edm sta\u010dit bude. Pokud k takov\u00e9mu ov\u011b\u0159ovac\u00edmu za\u0159\u00edzen\u00ed ale ztrat\u00edte p\u0159\u00edstup, zbude jedinou dostupnou mo\u017enost\u00ed pro p\u0159ihl\u00e1\u0161en\u00ed zasl\u00e1n\u00ed SMS k\u00f3du na va\u0161e ov\u011b\u0159en\u00e9 telefonn\u00ed \u010d\u00edslo.<\/p>\n\n\n\n

Jak je uvedeno v ot\u00e1zk\u00e1ch a odpov\u011bd\u00edch v\u00fd\u0161e, je hned n\u011bkolik zp\u016fsob\u016f, jak si zkomplikovat \u017eivot a znesnadnit \u010di zcela ztratit mo\u017enost se k \u00fa\u010dtu p\u0159ihl\u00e1sit. V\u017edy tedy rad\u011bji doporu\u010dujeme nastavit si v\u00edce ne\u017e pouze jedno ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed. <\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tJak zcela zru\u0161\u00edm zabezpe\u010den\u00ed dvouf\u00e1zov\u00fdm ov\u011b\u0159en\u00edm u sv\u00e9ho \u00fa\u010dtu?<\/strong>\n\t\t\t<\/summary>\n\t
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Pro zru\u0161en\u00ed zabezpe\u010den\u00ed dvouf\u00e1zov\u00fdm ov\u011b\u0159ov\u00e1n\u00edm posta\u010d\u00ed postupn\u011b jedno po druh\u00e9m odebrat v\u0161echna nastaven\u00e1 ov\u011b\u0159ovac\u00ed za\u0159\u00edzen\u00ed. Pot\u00e9 se ji\u017e budete moci znovu p\u0159ihla\u0161ovat sv\u00fdm heslem bez nutnosti p\u0159ihla\u0161ov\u00e1n\u00ed ov\u011b\u0159ovat.<\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tV Seznam prohl\u00ed\u017ee\u010di se mi nezobrazuj\u00ed upozorn\u011bn\u00ed na p\u0159ihl\u00e1\u0161en\u00ed.<\/strong>\n\t\t\t<\/summary>\n\t
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Seznam.cz prohl\u00ed\u017ee\u010d pro po\u010d\u00edta\u010de m\u00e1 funkci, kter\u00e1 mj. m\u016f\u017ee kontrolovat nov\u00e9 e-maily ve schr\u00e1nce, ale z\u00e1rove\u0148 tak\u00e9 hl\u00edd\u00e1 notifikace p\u0159ihl\u00e1\u0161en\u00ed k \u00fa\u010dtu. Pokud jste si tuto funkci v prohl\u00ed\u017ee\u010di vypnuli, je t\u0159eba ji znovu zapnout.<\/p>\n\n\n\n

V nastaven\u00ed prohl\u00ed\u017ee\u010de hledejte polo\u017eku Rychl\u00e9 spou\u0161t\u011bn\u00ed.<\/p>\n\n\n\n

Pokud se v\u00e1m upozorn\u011bn\u00ed na p\u0159ihl\u00e1\u0161en\u00ed nezobrazuje v Seznam.cz aplikaci, zkontrolujte si v nastaven\u00ed sv\u00e9ho za\u0159\u00edzen\u00ed, \u017ee m\u00e1te notifikace (ozn\u00e1men\u00ed) zapnut\u00e9.<\/p>\n\n\n\n

P\u0159\u00edpadn\u011b doporu\u010dujeme chv\u00edli vy\u010dkat, ozn\u00e1men\u00ed m\u016f\u017ee chv\u00edli trvat, ne\u017e doputuje na va\u0161e za\u0159\u00edzen\u00ed. Pokud v\u00e1m ozn\u00e1men\u00ed ne a ne dorazit, m\u016f\u017eete si jej nechat zaslat znovu – p\u0159i p\u0159ihla\u0161ov\u00e1n\u00ed pod odkazem M\u00e1m probl\u00e9my s ov\u011b\u0159en\u00edm zvolte mo\u017enost Odeslat znovu.<\/p>\n\n\n\n

Dal\u0161\u00edm doporu\u010den\u00edm p\u0159i opakovan\u00e9m nedoru\u010den\u00ed upozorn\u011bn\u00ed je pokusit se p\u0159ipojit na jin\u00e9 s\u00edti, nap\u0159. se v mobiln\u00edm za\u0159\u00edzen\u00ed nam\u00edsto WiFi s\u00edt\u011b p\u0159ipojit k mobiln\u00edmu internetu.<\/p>\n\n\n\n

Pokud se v\u00e1m upozorn\u011bn\u00ed nezobrazuje automaticky samo, ale v\u017edy a\u017e po ru\u010dn\u00edm spu\u0161t\u011bn\u00ed aplikace Seznam.cz prohl\u00ed\u017ee\u010de, bude na vin\u011b nastaven\u00ed telefonu, kter\u00e9 aplikaci na pozad\u00ed usp\u00e1v\u00e1. U ka\u017ed\u00e9ho za\u0159\u00edzen\u00ed m\u016f\u017ee m\u00edt takov\u00e9 nastaven\u00ed r\u016fzn\u00e9 n\u00e1zvy i r\u016fzn\u00e1 um\u00edst\u011bn\u00ed v menu syst\u00e9mu, zkuste tedy hledat nap\u0159. v nastaven\u00ed baterie n\u011bjak\u00fd \u00fasporn\u00fd re\u017eim \u010di optimalizaci v\u00fddr\u017ee baterie a ud\u011blte aplikaci Seznam.cz v\u00fdjimku. Konkr\u00e9tn\u00ed nastaven\u00ed naleznete v u\u017eivatelsk\u00e9 p\u0159\u00edru\u010dce pro va\u0161e za\u0159\u00edzen\u00ed.<\/p>\n\n<\/div><\/details>\n\n\n\n

\n\t\n\t\t\t\tNemohu se p\u0159ipojit po\u0161tovn\u00edm programem.<\/strong>\n\t\t\t<\/summary>\n\t
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Ano, jedn\u00e1 se o sou\u010d\u00e1st zabezpe\u010den\u00ed v p\u0159\u00edpad\u011b, \u017ee jste si zapnuli a nastavili dvouf\u00e1zov\u00e9 ov\u011b\u0159en\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b je nutn\u00e9 si je\u0161t\u011b pro p\u0159\u00edstup k \u00fa\u010dtu pomoc\u00ed po\u0161tovn\u00edch protokol\u016f IMAP\/POP3 a SMTP nastavit vlastn\u00ed heslo, kter\u00e9 bude platn\u00e9 a pou\u017e\u00edvan\u00e9 jen pro p\u0159ipojen\u00ed pomoc\u00ed po\u0161tovn\u00edch program\u016f.<\/p>\n\n<\/div><\/details>\n\n<\/div><\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":94,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidemenu","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"page_category":[24],"page_tag":[],"service_status_category":[],"class_list":["post-168","page","type-page","status-publish","hentry"],"acf":[],"lang":"cs","translations":{"cs":168,"en":1971},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":11,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/168\/revisions"}],"predecessor-version":[{"id":2802,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/168\/revisions\/2802"}],"up":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/pages\/94"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/media?parent=168"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_category?post=168"},{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/page_tag?post=168"},{"taxonomy":"service_status_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/napoveda\/ucet\/wp-json\/wp\/v2\/service_status_category?post=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}