{"id":20761,"date":"2026-08-06T10:04:23","date_gmt":"2026-08-06T08:04:23","guid":{"rendered":"https:\/\/o-seznam.cz\/kariera\/495103-specialista-zakaznicke-pece\/"},"modified":"2026-08-13T12:20:30","modified_gmt":"2026-08-13T10:20:30","slug":"495103-specialista-zakaznicke-pece","status":"publish","type":"post","link":"https:\/\/o-seznam.cz\/kariera\/495103-specialista-zakaznicke-pece\/","title":{"rendered":"Specialista z\u00e1kaznick\u00e9 p\u00e9\u010de"},"content":{"rendered":"<p>Jste komunikativn\u00ed, m\u00e1te z\u00e1kladn\u00ed technick\u00e9 znalosti a chcete pom\u00e1hat z\u00e1kazn\u00edk\u016fm? D\u00e1v\u00e1 v\u00e1m smysl, kdy\u017e va\u0161e pr\u00e1ce m\u00e1 viditeln\u00fd dopad na slu\u017eby, kter\u00e9 pou\u017e\u00edvaj\u00ed statis\u00edce lid\u00ed denn\u011b? <br \/>Hled\u00e1me Specialistu z\u00e1kaznick\u00e9 p\u00e9\u010de do oborov\u00fdch slu\u017eeb, kter\u00fd bude prvn\u00ed kontaktn\u00ed osobou pro u\u017eivatele a z\u00e1kazn\u00edky\u00a0Seznamu. Va\u0161e\u00a0pr\u00e1ce bude m\u00edt p\u0159\u00edm\u00fd dopad na jejich spokojenost i na zlep\u0161ov\u00e1n\u00ed na\u0161ich slu\u017eeb.\u00a0<\/p>\n<hr>\n<h2>Co od v\u00e1s o\u010dek\u00e1v\u00e1me<\/h2>\n<ul>\n<li>Jste komunikativn\u00ed a um\u00edte srozumiteln\u011b vysv\u011btlit v\u011bci i m\u00e9n\u011b technicky zdatn\u00fdm u\u017eivatel\u016fm.<\/li>\n<li>Nezaleknete se slo\u017eit\u011bj\u0161\u00ed situace a sna\u017e\u00edte se p\u0159ij\u00edt na \u0159e\u0161en\u00ed. Nehled\u00e1te d\u016fvod, pro\u010d to nejde, ale jak to vy\u0159e\u0161it.<\/li>\n<li>M\u00e1te z\u00e1kladn\u00ed p\u0159ehled o technologi\u00edch (OS Windows, Android, iOS, webov\u00e9 prohl\u00ed\u017ee\u010de, mobiln\u00ed aplikace) a rychle se u\u010d\u00edte nov\u00e9 v\u011bci.<\/li>\n<li>Dok\u00e1\u017eete pracovat samostatn\u011b, ale z\u00e1rove\u0148 v\u00edte, kdy si \u0159\u00edct o pomoc nebo radu.<\/li>\n<li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhoda, ne podm\u00ednka.<\/li>\n<\/ul>\n<hr>\n<h2>Co m\u016f\u017eete o\u010dek\u00e1vat vy<\/h2>\n<ul>\n<li>Budete prvn\u00ed kontakt pro u\u017eivatele a z\u00e1kazn\u00edky Sbazar, Sauto, Sreality a dal\u0161\u00edch slu\u017eeb. Pom\u016f\u017eete jim \u0159e\u0161it konkr\u00e9tn\u00ed situace \u2013 nap\u0159. nefunk\u010dn\u00ed inzer\u00e1t, pot\u00ed\u017ee s \u00fa\u010dtem nebo nejasnosti kolem pravidel slu\u017eby. Komunikace prob\u00edh\u00e1 p\u0159es telefon, e-mail i chat.<\/li>\n<li>Podporu od zku\u0161en\u011bj\u0161\u00edch koleg\u016f a mo\u017enost se rozv\u00edjet (komunika\u010dn\u011b, technicky i ve znalostech slu\u017eeb Seznamu).<\/li>\n<li>Prostor p\u0159ij\u00edt s n\u00e1pady a v\u011bci zlep\u0161ovat.<\/li>\n<li>Mo\u017enost seberozvoje a vzd\u011bl\u00e1v\u00e1n\u00ed u na\u0161ich tren\u00e9r\u016f.<\/li>\n<li>D\u00e1me v\u00e1m prostor, nemus\u00edte se b\u00e1t ozvat, naopak si cen\u00edme va\u0161\u00ed iniciativy.<\/li>\n<li>Otev\u0159en\u00e1 firemn\u00ed kultura bez dress codu.<\/li>\n<li>Po zau\u010den\u00ed hybridn\u00ed re\u017eim (a\u017e t\u0159i dny v t\u00fddnu Home Office). Pracovn\u00ed doba 8:00 \u2013 16:30.<\/li>\n<\/ul>\n<h2>Jak bude prob\u00edhat v\u00fdb\u011brko?<\/h2>\n<ul>\n<li>Po zasl\u00e1n\u00ed \u017eivotopisu se v\u00e1m ozveme telefonicky nejpozd\u011bji do 3 dn\u016f, abychom nav\u00e1zali prvn\u00ed kontakt.\u00a0<\/li>\n<\/ul>\n<ul>\n<li>Pokud zjist\u00edme, \u017ee jsme na stejn\u00e9 vln\u011b, domluv\u00edme si kr\u00e1tk\u00fd seznamovac\u00ed hovor p\u0159es Zoom, abychom se vz\u00e1jemn\u011b o\u0165ukali.\u00a0<\/li>\n<\/ul>\n<ul>\n<li>Kdy\u017e si budeme rozum\u011bt i p\u0159es obrazovku, r\u00e1di se s v\u00e1mi potk\u00e1me osobn\u011b a probereme v\u0161e do detailu.\u00a0<\/li>\n<\/ul>\n<ul>\n<li>Jakmile zjist\u00edme, \u017ee jde o vz\u00e1jemnou shodu, podep\u00ed\u0161eme dokumenty elektronicky a domluv\u00edme se na term\u00ednu va\u0161eho n\u00e1stupu na palubu.\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Jste komunikativn\u00ed, m\u00e1te z\u00e1kladn\u00ed technick\u00e9 znalosti a chcete pom\u00e1hat z\u00e1kazn\u00edk\u016fm? D\u00e1v\u00e1 v\u00e1m smysl, kdy\u017e va\u0161e pr\u00e1ce m\u00e1 viditeln\u00fd dopad na slu\u017eby, kter\u00e9 pou\u017e\u00edvaj\u00ed statis\u00edce lid\u00ed denn\u011b? Hled\u00e1me Specialistu z\u00e1kaznick\u00e9 p\u00e9\u010de do oborov\u00fdch slu\u017eeb, kter\u00fd bude prvn\u00ed kontaktn\u00ed osobou pro u\u017eivatele a z\u00e1kazn\u00edky\u00a0Seznamu. Va\u0161e\u00a0pr\u00e1ce bude m\u00edt p\u0159\u00edm\u00fd dopad na jejich spokojenost i na zlep\u0161ov\u00e1n\u00ed na\u0161ich slu\u017eeb.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[243],"tags":[58],"location":[19],"technology":[],"landing_category":[173,143],"class_list":["post-20761","post","type-post","status-publish","format-standard","hentry","category-odborni-specialiste","tag-plny-uvazek"],"acf":[],"_links":{"self":[{"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/posts\/20761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/comments?post=20761"}],"version-history":[{"count":1,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/posts\/20761\/revisions"}],"predecessor-version":[{"id":20762,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/posts\/20761\/revisions\/20762"}],"wp:attachment":[{"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/media?parent=20761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/categories?post=20761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/tags?post=20761"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/location?post=20761"},{"taxonomy":"technology","embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/technology?post=20761"},{"taxonomy":"landing_category","embeddable":true,"href":"https:\/\/o-seznam.cz\/kariera\/wp-json\/wp\/v2\/landing_category?post=20761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}